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Warranty and Repairs

Foaling alarm

Foaling alarms come with a 2 year repair or replace warranty.
Excluding the transmitter pouch
.

Optional extended warranty is available for $50.00 per year up to 5 years, this can be purchased at any time while your alarm is still under original warranty. So you can buy now and extend your warranty later.

FoalGuard Alarms are made by us right here in Australia. While every care is taken and stringent testing is performed on every individual foaling alarm, failures do occasionaly occur. Warranty claims are given utmost priority as we understand that your mare will not wait for you to have your alarm running again.

In the event of a failure please contact us immediatly.

Cost of returning the alarm to us must be paid by the sender.

 

Refunds will only be given within 7 days of purchase and on return of all alarm components in as new condition.

 

Repairs outside of warranty

In the event of alarm failure or damage. Contact us first, then send the component back to us with a detailed description of the fault.

A non refundable $36.00 Postage, handling and inspection fee applies.
Quotation will be given and will need to be accepted before any repairs are done. While foaling alarms are expensive they are made up of many small parts and any repairs are normaly very inexpensive, we also don't charge the earth for labor, unlike many other companies, so don't be affraid to contact us if your alarm fails outside the warranty period.

 

Foaling Predictor kit

14 day replacement only on any faulty components.
Please ensure you read and follow the storage recommendations and instruction to ensure full shelf life and accurate test results.

Mare Pregnancy Test

Replacement only on return of any faulty tests.
Please ensure you read and follow the storage recommendations and instruction to ensure full shelf life and accurate test results.

Colostum Meter

Replacement only on return of any faulty components.
Please ensure you read and follow the care recommendations and instructions to ensure long life and accurate test results.

Non contact thermometer

Replacement only on return of any faulty components.
Please ensure you read and follow the care recommendations and instructions to ensure long life and accurate test results.

Float & Foaling Camera Kits

12 month return to base warranty on manufacture or hardware fault, This does not include damage from general wear and tear or animals that have eaten a component !

In the case of any FoalGuard product failure please contact us immediately.

We want your return business and your favourable reviews of our products for years to come.

Contact us

 

If you don't live in Australia
Thats ok, FoalGuard products fly all over the world.
International customers
please click here .

Foaling Alarm
& Mobile Dialler

Mare Pregnancy Test

Float & Foaling Camera Kits

float camera

Foaling Predictor Kit

Colostrum Meter

Non Contact Infrared Laser Thermometer

Books and DVD's

foal in mare dvd

 

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Your email address will be kept private and will only ever be used by FoalGuard. If you request it, we will remove you from our mailing list any time you like.

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FoalGuard Foaling Alarms Proudly Australian made and owned.

Australia's most trusted brand for foal and broodmare products

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